Contact Customer Service

If you have any questions or you need to speak to a customer service representative email us at support@pinlessexpress.com or call our customer service number 888-631-5551.

How to start using our service:

How do I purchase a calling plan?

1) From our home page, you must select the calling plan that suits you best and click BUY NOW.
2) After you click BUY NOW you will be taken to your shopping cart.
3) Please ensure all items in the cart are correct and click CHECKOUT
4) Under the New Customer heading click CONTINUE
5) Then fill out the entire Sign Up form including your credit card information and click CONTINUE CHECKOUT
6) Review the items in your shopping cart again and click CONTINUE
7) Last Step - enter your CVV (3 digit security code from the back of your credit card, For AMEX users 4 digit code in front of your card) and click PLACE ORDER.

How do I manage my account after I have made a purchase:<

After you have completed your first purchase please click MANAGE ACCOUNTS from the top header and you will be directed to the welcome screen. In your welcome screen you will be able to view your PIN and access all the features that are available with your PIN.
PIN options include:
View Calls - This will display your PIN balance and full call details from your account.
Pinless Dialing - Here you can register your phone number for Pinless Dialing. When you add a phone in this field you will not have to enter the PIN when you call from your registered number.
Recharge - Click recharge to add minutes to your existing account. Please do not buy a new plan but rather recharge your existing to simply add money to your current balance. For security purposes you will have to enter your 3 digit security code from the back of your credit card that you have on file to complete the recharge. For AMEX customers please enter the 4 digit code in the front of your card.
Update PIN - Here you can give your PIN a nickname so you can distinguish your PIN if you have purchased more then one plan. Delete PIN - click here to delete your pin from your account.


Common Questions:

Do you charge any additional fees?

Absolutely none! If you are using Pinless Express to make calls to India or anywhere in the world, you never need to worry about being charged any additional fees. There are no extra fees of any kind with our service. When you sign up to Pinless Express the last thing you should be worried about is getting charged any hidden fees. All of our rates are 100% delivered and have no connection fees or surcharges.

How do you deduct money from my account?

The only way money can be deducted from your account is by using your talk time. If you do not make any calls you never will be charged any additional fees. The way we deduct money from your account is as follows: minutes talked multiplied by the rate per minute to your destination. So, if you are not talking we are not charging. No hidden fees, no surcharges and absolutely no additional charges other then minutes talked. Period.

How do I enter my Destination Number?

To make calls to India please dial 011 + 91 + City Code + Number.

To make calls to other international countries Dial 011 + Country Code + City Code + Number.

Why choose us to make calls to India?

Choose us if you are looking for excellent call quality and great low rates! Pinless Express offers some of the best calling rates to all over the world, especially to India. We use State-of-the-Art switching platforms that are 100% redundant that assures our customers they are buying a reliable product. Whether you are making calls to India or anywhere else in the world, you can count on us to deliver your calls with the best quality.

Do you have nationwide access?

Yes. Pinless Express offers local access through the United States for you to make calls to India or anywhere else in the world. Please click here for a complete list of access numbers.

Is there any Expiration Date?

There is no expiration date for your calling plan. Enjoy the freedom of making calls when you need to make them without the worry of losing your minutes if you do not use them within a certain period of time.

Call India with Pinless Dialing and Speed Dial!

Make calls to India or anywhere else in the world without having to enter a PIN every time. Speed Dial is also available!